Sorry, Kel, but this Andersen Consulting guy who spoke at ND sounds like a real wanker. I mean, whose side is he on? He says that e-commerce hurts businesses by making the market more efficient. Should that be a goal? Shouldn’t we, as the world’s foremost example of capitalism, be striving to give consumers as much “perfect information” as possible? Why is it good that companies only survive because people are deliberately restricted from looking for competition? Obviously this guy’s on the side of the “fat, dumb and happy” retailers and not on the side of consumers.
Important Note
This site features content going all the way back to 2000. The posts you’ll read reflect my views and writing style at the time. While I have gone back to clean up a few of them, I think it’s important not to sanitise too much. This site is a record of who I am and how I’ve grown. Any blog post written years ago may not reflect who I am today, nor how I would write about the same topic today.