After eleven-and-a-half weeks… I finally got a new computer! About damn time.
6 thoughts on “Eleven and a half weeks…”
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personal blog of Kris Howard
After eleven-and-a-half weeks… I finally got a new computer! About damn time.
Comments are closed.
YAY! How is the new baby? Behaving well so far?
that thing rules.
Lovely!
yeah, you should send that lady at the fair trading commission a big basket of muffins!
Yay! worth the wait.
I don’t know about the wait, M-H. It’s a fantastic machine and I love the hardware to bits, but I’ve been seriously disillusioned by my Apple Australia experience. I was reading this AskMeFi thread yesterday and all the glowing reports of Apple service from the Americans was just making me seethe. Yes, if I lived in the States I probably would’ve had my machine fixed within a week, but because we’re out here and nobody gives a shit about the Australian market, I had to push and shove just to get the basic service that I already paid for with the premium AppleCare warranty. I have an e-mail thread of THIRTY messages between me and the AppleCare guy (mostly from me going “Can I PLEASE have my goddamn computer yet?”), and add to that a half dozen Apple Customer Care phone calls (each taking a good half hour since they put you on hold so long), along with filling out an Office of Fair Trading complaint and talking to that woman twice. I shouldn’t have had to do ANY of that.
Yeah, I’m still slightly pissed off. She sure is a purty machine though… (And I’m slightly mollified by the fact that this is a better version than the one I bought, with more RAM, twice the hard drive space, and built-in Bluetooth and Airport. So that’s nice.)